Canadian privacy legislation defines personal information broadly as information about "an identifiable individual" or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number, e-mail address, your newsletter preferences. In addition, from time to time, we may ask you to provide us with more detailed information regarding your interests, occupation, and background. For example, we sometimes ask our customers to complete surveys in order to get a better sense of who they are and what issues, products or services may be of interest to them and our readership.
We collect your personal information for the purposes listed below:
(a) To provide the product, service or information you requested
If you are a customer of one of our platforms, we use your name and address (postal and/or e-mail) in order to communicate with you via our newsletter to which you subscribe or to propose you offers that we consider that might interest you, and this in regards of your preferences in your profile on our platforms, which profile can be changes at anytime by you.
(b) To send you information
From time to time we may send you further information about the platform, its offers, or other products produced under its name.
(c) Other purposes
In addition, from time to time, we may use your personal information for the following purposes:
- to understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations;
- to obtain audited statements regarding numbers of subscribers per platform;
- for any other purpose we may indicate to you from time to time.
We may disclose your personal information to the following third parties in the following circumstances:
(a) Disclosure to Service Providers
We may disclose your personal information to other companies that provide services on our behalf, including fulfillment contractors, auditors, our software developers (including website developers and hosts), data processing, document management and office services. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.
(b) Disclosure to Trading Partners
From time to time our online platforms may make their list of customers available to other carefully screened organizations that want to let you know about a product or service that might interest you. The material to be sent to you is reviewed by us before we managed to send you the electronic communication ourselves in order to not release your personal information to a third party for advertising purpose. We always try to make sure that the information provided to you by a third party organization is reputable and the material is appropriate and not misleading. If a business relationship intervene following this between you and the organization, it is your duty to make your own due diligence about that, as we are not responsible from lost or damages that might occur to you from this relationship.
(c) Disclosure in Business Transfers
(d) Law Enforcement and Legal Disclosure
MSCOMM may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where MSCOMM has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to MSCOMM's legal counsel.
Your personal information is stored in secured locations and on servers controlled by MSCOMM, located either at our offices or at the offices of our service providers.
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized employees and suppliers have access to your personal information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all your information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.
We do not collect personal information from bulletin boards or forums. However, we cannot guarantee that personal information voluntarily disclosed in chat rooms or discussion boards will not be collected and used by others, which may result in unsolicited messages to you from other parties.
MSCOMM sometimes collects personal information through its various websites. In this section, we provide you with additional information regarding such collection.
Online Communications - In order to provide our website visitors with a product, service or information, visitors may voluntarily submit personal information to us for purposes such as asking a question, obtaining information, subscribing to, reviewing or downloading a publication, participating in contests and surveys. If you are known to MSCOMM as a registered user of an online service, we may combine and store personal information about your use of our websites and the online information you have provided with certain other online and offline information we may have collected.
E-Mail Communications - Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the products and services of MSCOMM and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if recipients decide they do not want to receive any future marketing or promotional e-mails from MSCOMM.
Also, if you send us an email message, we may retain that message and your email address, as well as any response we send you.
Advertisers - If you submit some of your personal information on any MSCOMM website to request information from a third party (such as an advertiser), we are not responsible for any use of your personal information by such third party. Hence, we suggest that you first learn more about such third party's privacy policies prior to submitting your personal information by visiting its website or contacting it by postal mail or telephone.
Opinion Polls - Opinion polls on our websites are anonymous. We do not correlate votes submitted via such polls with names or individual email addresses, unless otherwise disclosed at the point of collection.
Searches - For your convenience, search functions are sometimes provided on our websites. We keep logs of the words searched to learn more about what kind of information our visitors are seeking, and thus improve our services.
Hyperlinks - For your convenience, MSCOMM's websites sometimes contain hyperlinks to websites managed by third parties. By activating these hyperlinks, you will leave MSCOMM's websites for those of the third parties, which may have different privacy policies and practices than MSCOMM. MSCOMM cannot be held liable for the use of such third party websites.
Advertising to Children - We believe that none of MSCOMM's websites appeal directly to children of 13 years old or less. We do not knowingly direct our advertising at children under the age of 13, except as permitted by law.
Individuals Under 18 - No personal information should be submitted or posted on our websites by individuals under 18 years of age without their parent's or guardian's permission. We may request name, address, phone number, email address and date of birth from an individual under 18 years of age for contest participation so that we may notify him or her if selected as a winner. In the event we do so, we will request their parent's or guardian's consent prior to collection.
No information collected from online guests under 18 years of age is used for any marketing or promotional purposes whatsoever by MSCOMM. Unless otherwise disclosed at collection, we do not provide any personal information collected through any MSCOMM website from individuals under 18 years old, regardless of its source, to any third party for any purpose whatsoever.
However, MSCOMM will obtain the necessary consents required under applicable Privacy Laws if it seeks to collect, use or disclose an individual's personal information for purposes other than those to which consent is obtained unless otherwise required or permitted by law.
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